All products take 1-3 business days to process. Tracking numbers are sent via email after processing.
NOTE: *BUSINESS DAYS DO NOT INCLUDE HOLIDAYS AND WEEKENDS. *
INCORRECT SHIPPING INFORMATION:
If a package is returned to Stimulate Haircare due to an incorrect, or incomplete, shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the redelivery cost. Stimulate Haircare is not responsible for packages delivered incorrectly, or lost, due to incorrect/incomplete shipping information provided by a customer.
LOST OR STOLEN PACKAGES:
Stimulate Haircare is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, Stimulate Haircare will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.